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Alchemy Guild

Shipping & Refunds Policy



Refund requests and merchandise returns are accepted within 30 days of joining or ordering merchandise. Please use the Contact Form for membership refunds or return merchandise authorization. Merchandise must be in the same condition it was when we shipped to you, unused, with the original packaging. You are responsible for all return shipping costs. Approved refunds will be processed within 30 calendar days of your membership cancelation request or receipt of returned items.



Our standard shipping method is USPS Priority Mail and most merchandise orders are shipped in 2-3 days. International  shipments are sent by Global Priority Mail and customers are sent customs and tracking information by email. All international shipments are subject to customs and security delays that are beyond our control. Because of irregularities in postal service and customs regulations throughout the world, we cannot replace packages sent outside the United States. Undelivered packages or shipments rejected by foreign customs cannot be refunded unless they are returned to us. Please note that because of increased fraud, we no longer accept any international checks or money orders.


Federally Tax Exempt Public Charity under 501(c)3.

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